# Support Contact

We have multiple support channels for you to get help

| [Google Group  ](https://groups.google.com/g/dnl-class4-user) | All       |
| ------------------------------------------------------------- | --------- |
| <p>Skype Support </p><p>skype account: dnl\_support</p>       | Paid User |
| [Ticketing System](http://support.denovolab.com)              | All       |
| Live Chat                                                     | All       |

If you have found a bug or have feature request, please submit them to our Ticket System.&#x20;

You will get notification when we are done with your request.

If you are using the FREE community edition, but still would like to have live support from DNL, you can pay for a yearly support contract [here](https://buy.stripe.com/fZe5mY0Q99EJdgccMQ).  This support subscription will give you immediate support on a 24/7 basis over skype.&#x20;